Privacy Policy

Introduction

Intently ("we", "us", or "our"), operated by Wigley Studios LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating platform.

By using Intently, you consent to the data practices described in this policy. If you do not agree, please do not use our Service.

Information We Collect

Information You Provide

• Account Information: Name, email address, date of birth, password
• Profile Information: Photos, bio, gender (Male, Female or Non-binary; required), the city and state you enter, and any other details you choose to add
• Match Preferences: Who you want to see ("Show Me": Men, Women, Non-binary or Everyone), age range, distance, and any other filters you set
• Intent Data: Relationship goals, dealbreakers, lifestyle preferences
• Personality Data: Responses to personality questions and quizzes
• Communications: Messages with other users, support requests
• Payment Information: Processed securely by Stripe (we don't store card details)
• Identity Verification (optional): A photo of a government ID and a live selfie, given to Stripe if you choose to verify (see "Identity Verification" below)

Information Collected Automatically

• Device Information: Device type, operating system, browser type
• Usage Data: Features used, time spent, interaction patterns
• Profile Visits: When you open another member's profile, we record that you did, when you last did, and how many times (see "Who Viewed You" below)
• Log Data: IP address, access times, pages viewed

Your Location

Intently uses the city and state on your profile and nothing more precise. We do not ask your device for its location, and we do not ask for your address.

• Approximate coordinates: When you save a city and state, our server looks them up in the U.S. Census Bureau's public place data and stores that place's approximate center point with your profile. Only the city name and state are sent to the Census Bureau, from our server, with nothing that identifies you. We keep a shared list of places already looked up, and it holds no member information.
• How it is used: The point lets your distance setting filter your feed and lets a profile card show an approximate distance, such as "12 miles away". Other members see your city and that approximate distance, not coordinates.
• A suggestion from your IP address: If the city and state on your Edit Profile page are both empty, your browser asks ipapi.co to suggest them from your IP address. The suggestion only fills in the form; it is saved only if you save the page.

How We Use Your Information

Purpose	Data Used
Provide matching services	Profile (including gender), match preferences, intent, personality, approximate location from your city and state
Process payments	Payment information via Stripe
Improve the Service	Usage data, feedback, messaging patterns
Communicate with you	Email, push notifications
Ensure safety	Device info, usage patterns, message content
Verify identity (optional)	ID document and live selfie, through Stripe Identity
Compatibility analysis (Elite)	Five fields from each of the two profiles, through OpenAI
Who viewed you (Elite)	Profile visits
Research and analytics	Anonymized communication patterns, feature usage

Message Review and Moderation

To maintain a safe and positive environment, we may review message content for the following purposes:

• Safety and Moderation: Detecting and preventing harassment, abuse, threats, scams, and other harmful behavior
• Terms Enforcement: Ensuring compliance with our Community Guidelines and Terms of Service
• Product Improvement: Understanding communication patterns to improve matching algorithms and user experience
• Research: Analyzing anonymized data to study communication trends and improve the dating experience
• Legal Compliance: Responding to valid legal requests or protecting user safety

Message review may be conducted by automated systems, authorized personnel, or both. We handle all message content with care and use it only for the purposes described above.

Who Viewed You

When you open a member's profile, we record the visit: who opened whose profile, when the latest visit was, and how many visits there have been. Members on the Elite plan can see who opened their profile, with each visitor's name, photo, verified badge, latest visit time and number of visits. Members you have blocked or who have blocked you are left out, and so are closed accounts. The records are deleted when either account is deleted.

Compatibility Analysis (OpenAI)

Elite members can open a compatibility panel on a match's profile. To write it, we send OpenAI five things from each of the two profiles: primary intent, personality type, lifestyle tags, love languages, and the first 200 characters of the bio. We do not send names, photos, messages or contact details. The result is kept for up to six hours so that reopening the panel does not repeat the request. OpenAI processes the request under its own privacy policy and API terms.

Gender and "Show Me"

Every profile states a gender: Male, Female or Non-binary. Because each member chooses whom they see, your gender decides whose feeds you can appear in, and it is part of the profile information other members' apps receive. You can change it in Edit Profile at any time, but you cannot remove it.

Your "Show Me" choice decides whom you see. It is not shown to other members. Because it can indicate your sexual orientation, we treat it as sensitive and use it only to build your feed.

Identity Verification (Stripe Identity)

Verifying your identity is optional. If you start it, Stripe Identity collects a photo of your driver's license, passport or ID card and a live selfie, and checks that they match. We send Stripe your Intently account ID and email address with the request. Stripe tells us the outcome, and we keep only that: the status, the date, and whether your name and date of birth were confirmed. We do not keep the documents, the photos, or the name and date of birth shown on the ID. A successful check adds a Verified badge to your profile. Stripe handles your documents under its privacy policy.

How We Share Your Information

We do NOT sell your personal information. We may share information with:

• Other Users: Your profile, including your gender, your city and an approximate distance; and, for members on Elite, the fact that you opened their profile
• Service Providers: Companies that help operate our Service: hosting, email delivery, analytics, and OpenAI for compatibility analysis
• Payment and Identity Processor: Stripe, for subscription billing and optional identity verification
• Location Lookups: The U.S. Census Bureau receives the city and state names we look up, not who they belong to; ipapi.co receives your IP address when your browser asks it for a location suggestion
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In connection with mergers or acquisitions

Data Security

We implement industry-standard security measures including:

• Argon2id secure password hashing
• HTTPS encryption for all data transmission
• Regular security audits and penetration testing
• Access controls and authentication
• Secure data centers with physical security

While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

• Profile information is deleted within 30 days
• Messages are deleted within 90 days
• Some data may be retained for legal compliance
• Anonymized data may be retained for analytics
• Encrypted backup systems may retain limited copies for a short period as part of standard disaster recovery procedures

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing

To exercise these rights, contact us at support@connectintently.com.

Cookies and Tracking

Intently uses browser localStorage for authentication and preferences. We also use Google Ads (AW-17689026614) for conversion tracking and advertising measurement.

For visitors in the EU, EEA, UK, or Switzerland, a consent banner appears before any advertising scripts load. Elsewhere they load unless you decline, and a browser that sends Global Privacy Control counts as declining everywhere (an Accept you press while it is on overrides it). You can change your choice at any time via the "Cookie Settings" link in the footer.

For full details on what we store in your browser, which third-party services we use, and how to manage your data, see our Cookie & Storage Policy.

Children's Privacy

Intently is not intended for anyone under 18 years of age. We do not knowingly collect information from minors. If we learn we have collected information from someone under 18, we will delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable law.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have the following additional rights under the General Data Protection Regulation (GDPR):

Legal Bases for Processing

We process your personal data under the following legal bases:

• Contract Performance: Processing necessary to provide the Service to you (account creation, matching, messaging)
• Legitimate Interests: Fraud prevention, service improvement, and safety (we balance our interests against your rights)
• Consent: Where you have explicitly consented (e.g., advertising cookies, optional features)
• Legal Obligation: Where processing is required to comply with applicable law

Your GDPR Rights

In addition to the rights listed above, you have the right to:

• Object to Processing: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw any previously given consent at any time
• Lodge a Complaint: File a complaint with your local data protection supervisory authority

To exercise any of these rights, contact us at support@connectintently.com. We will respond within 30 days.

California Privacy Rights (CCPA)

California residents have additional rights including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last updated" date indicates when changes were made.

Contact Us

For questions about this Privacy Policy or our data practices:

Email: support@connectintently.com
Website: Contact Form
Company: Wigley Studios LLC